Before you begin: at least one tenant must remain on the lease. If everyone is moving out, use the lease-termination workflow instead and contact support if unsure.
- Open the tenant record and select Lease Information.
- Choose Edit Record. Update Notice Given By, Date Notice Given, and Intended Move-out Date as appropriate.
- Select Save Record, then Move Out.
- Read the confirmation carefully. Confirm only if you intend to move out this tenant while leaving the lease active for the remaining tenants.
- Verify the record now shows Former Tenant and that the remaining tenants are still associated with the active lease.