Property Genie Technical Support
Our dedicated technical support team is available daily from 9:00 a.m. to 5:00 p.m. EST. Our technical support team is made up of experienced professionals with in depth experience in the Property Genie software, but we don't stop there. At Property Genie, we are absolutely committed to our customer's LONG TERM success. As such, we have worked hard to implement a full service technical support team. Our team is made up of licensed Realtors, QuickBooks Certified Experts, and Property Managers all of whom have an in depth knowledge and expertise in our software.
Property Genie software support
Property Genie software training covers every aspect of instruction required to successfully implement and use the software within your organization. Attendees are instructed on initial setup to ensure the software is implmented and functions based on your organizations needs.
QuickBooks accounting software support
As part of our training program, Property Genie provides organizations with in depth QuickBooks instruction. Organizations learn the structure of the Property Genie provided QuickBooks company file as well as instruction on adding charge types, bank reconciliation, reporting, and much more.
General property management operations support
Part of the Property Genie technical support team consists of experienced property managers. Our goal is to provide not only in depth assistance relative to our software, but to also provide any and all assistance our clients may need. Our staff understands the unique requirements of property management including state regulations and guidance on in depth tasks such as Monthly Trust Accounting as required by many state licensing boards.
To Contact our Technical support or sales teams we provide the following options
- 1. Telephone Support -- 1-407-878-4977
- 2. Email Technical Support -- help@property-genie.com
- 3. Sales Support -- sales@property-genie.com
- 4. Chat Support
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