Property Genie Help
Property Genie offers a wide array of help and support services. From your very first day with Property Genie you will find our experienced and deidcated staff is here to assist you and your company in all of your questions. Our Technical support team is available daily between the hours of 9:00 am and 5:00 pm EST. To reach our technical support team immediately, please call 407-878-4977 or toll free 1-888-63-Genie.
Included with every purchase of Property Genie, our customers receive free technical support for as long as they use our software. This includes telephone support, remote support services, email support, and online chat. Clients are encouraged to use this service as much as required in order to ensure each and every issue is discussed and handled as quickly as possible.
Our Customers receive support in every area of property management and accounting. Our support team is made up of knowledgeable computer and networking consultants, Property Managers, Licensed Realtors, and QuickBooks Experts, covering areas such as:
- General Software questions and issues
- QuickBooks integration, setup, and problems
- Network and Connection issues
- General Property Management guidance and issues
- Software update and maintenance support
In addition to our dedicated technical support team, Property Genie also offers additional support services such as
- Online Chat
- Video Tutorials
- Online Manual
- FAQ'S
- Screenshots